Administrative Assistant/Sales Assistant

Job Description
At Tom James Company, an administrative assistant supports our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry. This role directly supports the top-producing sales professional amongst a team of hard-working individuals. Daily in office attendance required
Includes a monthly performance-based bonus with eligibility beginning after 6 months of employment
We offer a generous PTO plan, paid holidays, and a 401(k) plan.

A full range of medical, financial, and/or other benefits available on an op-in basis
Employment Status:
Full-time, 40 hours per week; hourly/non-exempt
Manage and maintain incoming texts and emails through the sales professional
Monitoring all open orders and consistently checking on order statuses
Building relationships with the factory leads and maintaining communication with necessary contacts
Accompany sales professional on a full day of client meetings once a week, gaining knowledge of the business and covering weekly responsibilities
Communicating regularly with the sales professional and other members of the store team
Maintaining a professional image when contacting factories, corporate office, clients, and outside vendors
Meeting with the sales professional to set goals and expectations monthly
Organizing inventory alongside teammates
Picking up and delivering client items as needed
Entering customer data into CRM system
Two years’ office-related experience is required
Experience with a sales-oriented environment is preferred
On-site attendance is required
Professional customer service skills
Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms
Possesses basic accounting skills (such as balancing accounts)
Enjoys being flexible and multitasking
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.

If you would like more information about how your data is processed, please contact us.