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Service Designer

SR2 - Socially Responsible RecruitmentLondon🇬🇧United KingdomPosted 14 Oct 2026

Why This Role Stands Out

This hybrid Service Designer role offers a fantastic opportunity to shape impactful government digital programs from Discovery through Alpha, leveraging your expertise in journey mapping and stakeholder engagement. You'll thrive here if you have a strong GDS background and a passion for designing services for diverse user needs, with the potential for extension and a competitive daily rate. Apply now to contribute to meaningful public service innovation.

Quick Overview

Seniority
Mid Senior
Employment type
Temporary/Casual
Work mode
Hybrid
Location
London, United Kingdom

Job Description

Service Designer | Government | Outside IR35

A government digital programme is looking for an experienced Service Designer to support work across Discovery and Alpha.

Contract details:

  • Outside IR35 up to £450/day
  • 4-5 months initially Scope to extend
  • Mainly remote; occasional client-site travel
  • UK based

Key experience:

  • Strong government/GDS Service Design background
  • Discovery and Alpha delivery
  • Journey mapping and service blueprinting
  • Workshop facilitation and stakeholder engagement
  • Working closely with User Research, Product and Delivery teams
  • Experience designing services for vulnerable users or people with complex needs would be particularly useful

Please apply with an up-to-date CV if your experience is closely aligned.

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