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Service Designer

83Zero LtdManchester, Lancashire🇬🇧United KingdomPosted 22 Sept 2026

Why This Role Stands Out

This hybrid Service Designer role offers a fantastic opportunity to drive significant impact by transforming user insights into innovative digital experiences, with a competitive salary of £80,000-£90,000. You'll thrive here if you're a mid-senior professional with a passion for user-centred design and collaborative transformation, eager to grow within a reputable company. Apply now to shape the future of digital customer experience!

Quick Overview

Salary
£80k - £90k/yr
Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Manchester, Lancashire, United Kingdom
AgileStakeholder Management

Job Description

NOW HIRING: SENIOR SERVICE DESIGNER

Lead. Design. Transform. Make an impact.

Are you a Senior Service Designer with active SC clearance ready to take the lead on exciting public sector digital transformation projects?

This is your chance to shape the future of digital services, solve complex challenges and create meaningful, user-centred experiences that make a real difference.

WHAT YOU'LL BE DOING

  • Leading end-to-end service design workstreams, from discovery through to delivery.
  • Shaping innovative, user-focused digital services.
  • Applying GDS standards, accessibility and inclusive design principles.
  • Facilitating workshops, co-design sessions and design sprints.
  • Collaborating with UX/UI designers, researchers, product owners and developers.
  • Mentoring junior designers and helping shape the wider design practice.

WHAT WE'RE LOOKING FOR

  • 5+ years' experience in service and product design.
  • Active SC clearance - ESSENTIAL.
  • Strong experience applying GDS standards within public sector environments.
  • A proven track record of independently leading service design workstreams.
  • Excellent workshop facilitation, stakeholder management and communication skills.
  • Experience working in agile, multidisciplinary teams.

WHY MAKE YOUR NEXT MOVE?

  • Work on high-profile public sector transformation programmes.
  • Tackle meaningful challenges with real-world impact.
  • Join a collaborative, forward-thinking design community.
  • Access ongoing training, development and professional certifications.
  • Enjoy a flexible benefits package and performance-related bonus.

READY TO MAKE AN IMPACT?

If you're an SC-cleared Senior Service Designer looking for your next challenge, I want to hear from you!

Apply today to find out more.

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