Why This Role Stands Out
This role offers a fantastic opportunity to grow within a reputable behavioral health institute, developing essential skills in patient support and administrative processes. If you are detail-oriented, possess strong organizational abilities, and excel in customer service, you will thrive in this dynamic environment. Apply now to contribute to a vital healthcare team!
Quick Overview
Job Description
Job Summary
The Intake Clerk is responsible for obtaining prior authorizations for all Admissions within 24 Monday through Friday.. Supports therapeutic setting.
Essential Duties:
- Responsible for assisting with all admission process
- Responsible for assisting with greeting patients, employees and visitors when needed.
Education and/or Licensure – High School diploma (or equivalent).
Experience:
• 2 years medical prior authorization experience preferred
• 2 years of experience in a medical related field required
Additional Requirements – None
Knowledge Skills and Abilities
- Must be able to concentrate on work amidst distractions such as noise, conversations and foot traffic; must be able to consistently meet deadlines; must be flexible in work hours in order to meet patient and organization operating needs.
- High school level reading and writing skills; acceptable oral and written communication skills along with legible handwriting.
- Customer service skills in face to face interactions with dealing courteously with patients, the public, and other staff within the organization.
- Ability to apply time management practices to prioritize, schedule and complete work effectively to comply with mandated policies and deadlines.
- Ability to work on multiple tasks or parts of tasks simultaneously to ensure timely completion of work activities.
- Knowledge of procedure authorization and its direct impact on the practice’s revenue cycle
- Understanding of payer medical policy guidelines while utilizing these guidelines to manage authorizations effectively
- Excellent computer skills including Excel, Word, and Internet use
- Detail oriented with above average organizational skills
- Excellent customer service skills; communicates clearly and effectively
Full-time employees are eligible for medical, dental, vision, company paid disability, 401(k) and a generous amount of paid time off.
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