Technology

Technical Support Analyst 3/IT Hardware Asset Analyst

Datasoft Technologies, Inc.Petersburg, VA🇺🇸United StatesPosted Sep 23, 2026

Quick Overview

Seniority

Mid Senior

Work mode

On Site

Location

Petersburg, VA, United States

Posted

2 days ago

Technical Support

Job Description

Technical Support Analyst 3/IT Hardware Asset Analyst
Onsite: VA
About the Job

Duration: Long term Contract (possibility of extension)
Location: - Onsite: 1 Hayden Drive, Virginia State University, VA 23806.
Pay rate: Hourly, depending on experience
Start Date: 09/21/2026
End Date: 06/30/2027
Job ID: 811013

Responsibilities:

Coordinate the transfer of IT assets between business units with 5 to 7 business days.
Generate, distribute, & review weekly IT asset management reports.
Complete ITSM tickets within 7 - 10 business days.
Monitor the ITSM IT Asset Management queue on a daily basis.

Qualifications:

Updating notes with clear and accurate information to insure that the life cycle of the ticket accurately captured.
Correctly Managing ITAM Queue
Assist With Asset IMAC and PC Refresh process
Perform periodic inventories and usage monitoring of all IT assets and record all findings, changes, physical location, and incidences of support for the Technology Services department
Track and maintain copies, Hardware warranties, maintenance agreements, and lease and vendor contracts to include contract expirations.
Assist in tracking and maintain software licenses Perform periodic software audit of installs on desktops, servers, network equipment.
Assist in the Reconcile process of Software repository with ISO Approval list on a semi annual basis.

About our Company
DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include: