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Business Process Management (Healthcare Insurance) - Remote Job
Charter Global, Inc.United States🇺🇸United StatesPosted 30 Jul 2026
Quick Overview
Work Type
Remote
Level
Mid Senior
Job Description
Job Title: Business Process Management
Location: Baltimore, MD (Remote)
Duration: 6 Months+
PURPOSE:
This position will play a key role in delivering on all aspects of enterprise wide, cross functional process management initiatives including developing process architecture and hierarchy, process transformation, process automation and reengineering. The incumbent will function as a champion of process improvement methodologies and implementation throughout the organization. This individual will help drive the measurement of business effectiveness, research business processes and practices and analyze process data to develop and implement sustainable, repeatable and quantifiable operational and strategic process improvement. This individual will be part of the BPM center of excellence team that will drive process improvement initiatives and bring efficiency, effectiveness and a culture of continuous improvement to the organization.
ESSENTIAL FUNCTIONS:
40% Develop industry standard best practices for process management, innovation and continuous improvement across the enterprise
40% Develop industry standard best practices for process management, innovation and continuous improvement across the enterprise
25% Develop framework to align process architecture with strategic business capabilities and govern linkages. Ensures that policies and procedures align with corporate vision
20% Develop core program framework, governance structure, tools and templates for delivering cross functional process improvement initiatives
15% Manage resources (change agents and champions) within a matrix environment to lead process improvement initiatives across the enterprise. Engage in training activities with change agents and champions to develop this capability and skill set across the enterprise.
Qualifications
Education Level: Bachelor's Degree
Experience: 10 years relevant business process specialization (i.e. business process management, consulting or other applicable business process transformation experience).
10 years of overall experience and 4 years as consultant level
Need to have advance level of Process Mapping tool. any tool is fine (team is using Signavio)
Good communication and analytical skills required
Green or black belt certification is plus but not required
Facets experience is nice to have
Need to have advance level of Process Mapping tool. any tool is fine (team is using Signavio)
Good communication and analytical skills required
Green or black belt certification is plus but not required
Facets experience is nice to have
#LI-MK1
Skills
Continuous Improvement
Process Improvement
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