Senior Analyst-Continuous Improvement Engineering

Required Qualifications & Skills:

• 5+ years of process improvement or quality experience
• Lean Six Sigma Certified Must have
• Experience in Agile/DevOps/Sprint development
• Familiarity with AI/ML techniques applied to manufacturing (predictive maintenance, anomaly detection, process mining)
• Experience in ITIL or CMMI
• Experience Project Management (PMI, PRINCE2)
• Experience with ADKAR change management frameworks
• Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective.
• Interpersonal skills to influence and spur change, facilitate and enhance performance within a cross-functional environment.
• Excellent critical and creative thinking with emphasis on developing innovative solutions to solve complex problems that may not have one clear answer.
• Strong problem-solver, analytical thinker, and effective communicator across both individual contributor presence and executive leadership. Able to influence cross-functional teams without direct authority.

Preferred Qualifications:

Experience in AI Technologies

• Lean Six Sigma Certified
• Experience Agile/DevOps/Sprint Development
• Experience in ITIL or CMMI
• Experience Project Management (PMI, PRINCE2)
• Experience with ADKAR change management frameworks

Required Education:

• Bachelor s degree in Computer Science, Industrial Engineering, Mechanical Engineering or comparable field of study, and/or equivalent work experience

Job Description

The Senior Analyst will be part of a team that drives our Product Centric transformation and will lead strategic initiatives that enhance operational efficiency, accelerate digital maturity, and embed a culture of innovation across the organization. With a strong foundation in technology, continuous improvement, process engineering, product management, and data analytics, this role requires an exceptional ability to optimize and transform how technical products are delivered to our Segment Customers.

This role focuses on reengineering processes for AI-first environments, applying Lean Six Sigma methodologies, and driving measurable improvements in performance and customer outcomes. You will collaborate closely with operations, engineering, and data teams to design and implement scalable solutions, optimize SLAs/KPIs, and ensure adoption through structured change management and capability building. Success in this role requires a blend of analytical rigor, transformation leadership, and the ability to thrive in a dynamic, fast-paced environment where ambiguity is the norm and impact is expected. Excellent written and verbal communication, data analysis, and innovative and strategic mindset.