Department Manager Trainee - Jewel Osco - Chicago

Skills for Chicago Is a Chicago-based nonprofit that removes barriers to employment by eliminating biases that disqualify candidates unnecessarily. Working with local and global companies, Skills brings opportunities to neighborhoods and municipalities throughout the Chicagoland area. To be eligible for Skills for Chicago services, candidates must reside in Illinois or Indiana, be authorized to work in the United States, and be either unemployed or underemployed. Jewel Osco One of Chicago's most well-known and trusted grocers, Jewel-Osco prioritizes customer service and investing in their team.

Jewel-Osco has 188 store locations and a distribution center, allowing them to serve their customers for over 120+ years right in their own communities, and making it easy for customers to access the wide range of products and services that they offer. Every day Jewel-Osco strives to become their customers' favorite supermarket by ensuring they are bringing them value, variety, and a friendly face that is always there to help.

Job Highlights Deliver exceptional customer service by assisting with inquiries, processing special orders, and ensuring a welcoming shopping experience across departments Lead department operations by supervising staff, preparing schedules, evaluating performance, and ensuring adherence to company policies and government regulations Oversee all aspects of merchandising, including ordering, receiving, preparing, pricing, displaying, and maintaining seasonal decor and inventory to meet sales and profit goals.

Manage department documentation, inventory, and shop orders while communicating effectively with the Store Director and external suppliers Participate in ongoing training and ensures department associates are trained in company procedures while promoting safety, efficiency, and customer satisfaction Candidate Profile Previous experience involving customer service required Previous manager or supervisor experience required Ability to read product descriptions and shelf tags for ordering and organizing merchandise is essential Must have flexibility to work varying shifts including nights, weekends, and holidays Relevant soft skills include basic math skills, following directions, and communication Additional Information Career trajectory leads from training to potentially becoming a Department Manager Employee discounts Location Chicago Benefits Dental;Life Insurance;Medical;Paid Training/Personal Development;Retirement/401K;Vacation;Vision;Other Benefits -