Inside Sales Representative (Dental Implants)

Inside Sales Representative (Dental Implants)
Smart Arches Dental Implant Centers | Remote (Pacific and Mountain Time Zone Only)
Smart Arches Dental Implant Centers is growing rapidly, and we’re seeking experienced
Inside Sales Representatives who thrive in a high-volume, phone-driven sales environment and are motivated by meaningful results. This is not a passive order-taking role.

You’ll spend the majority of your day on outbound and inbound calls, building trust with prospective patients, guiding them through life-changing dental implant decisions, and being rewarded for consistent performance and disciplined follow-up.

What You’ll Do
Conduct high-volume outbound and inbound calls with prospective patients
Educate patients on dental implant solutions and schedule consultations at our centers
Build trust quickly and guide patients through next steps in their care journey
Maintain consistent follow-up with leads to ensure strong appointment conversion
Work closely with clinical and operations teams to ensure a seamless patient experience
Success in this role is driven by two key performance indicators (KPIs):
Appointments Set
– Successfully scheduling qualified consultations
Appointments Shown
– Ensuring patients attend their scheduled consultations
What We’re Looking For
Proven inside sales experience with strong closing ability
Comfortable in a phone-heavy role with high daily call activity
Preferred experience working with dental organizations, healthcare, or treatment coordination
Strong communication, empathy, and objection-handling skills
Coachable, competitive, and performance-driven mindset
Ability to manage follow-up pipelines to maximize appointment set and show rates
Why Join Smart Arches?

Purpose-Driven Sales
You’re not just selling a service—you’re helping patients regain confidence, function, and quality of life through advanced dental implant care. These conversations are personal, emotional, and highly rewarding.

Remote Role With Structure
Work from home with company-provided equipment
High-accountability environment with coaching and leadership support
Professional team focused on preparation, performance, and growth
Benefits That Support You
Medical, dental, and vision insurance
Paid time off and paid holidays
Performance-based incentive compensation tied to appointments set and appointments shown
Schedule Requirement
Candidates must reside in the
Pacific or Mountain Time Zone
Flexibility may be required to support peak patient coverage.

Physical/Mental Demands and Work Environment
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds.

Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. Equal Employment
Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction.

Smart Arches values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. Smart Arches is an

Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety
We believe that the best care for our patients starts with the best care for our employees. Smart Arches is committed to proactively creating and maintaining an environment that is safe for our team and patients.

Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards. The Company reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee.