Business Development Manager

Business Development Manager

Location: Fyshwick, ACT 2609

Job Type: Full-time

Salary: AUD $95,000 to $115,000 per year

About Fantastic Interior Pty Ltd

Fantastic Interior Pty Ltd is a premier construction and renovation company proudly based in Canberra, delivering high-quality residential, commercial and industrial solutions across the ACT and surrounding NSW regions. We have successfully completed a wide range of projects, earning a strong reputation for reliability, professionalism and outstanding workmanship. Founded by a team of passionate industry professionals, Fantastic Interior was established with a simple vision - to provide high-quality renovation and construction services that combine functionality, modern design and long-lasting results. We believe that exceptional workmanship and professional service should be accessible to every client, regardless of project size or budget. As our business continues to expand, we are now seeking a results-driven business development professional with solid business development and sales management experience to join our team and drive new business growth and strategic market expansion.

Key Responsibilities

1. Business Strategy & Market DevelopmentDevelop and implement the company's overall business development and sales strategies, define target markets and business directions, and take accountability for achieving revenue and growth targets. Lead the company's market penetration and expansion efforts across Canberra and surrounding regions, reinforcing the company's position as a partner of choice for "professionalism, reliability, and high quality." Identify, evaluate, and pursue new business opportunities, including new market segments, strategic partnerships, and potential acquisition targets. Manage the business development budget and allocate resources effectively across channels. Translate annual revenue targets into quarterly and monthly action plans with clear KPIs, and monitor performance against these targets. Oversee the company's external communications related to business development, including the drafting and review of key client-facing materials such as capability statements, project brochures, presentations, and official correspondence, ensuring consistency and professionalism across all external messaging.

2. Strategic Partnerships & Client AcquisitionLead business development activities to establish and maintain strategic partnerships with developers, architects, designers, and prospective property owners. Explore co-marketing initiatives, joint venture opportunities, and preferred supplier or exclusive service agreements with key partners to drive mutually beneficial business growth. Develop and execute a structured client acquisition plan, organise business negotiations and partnership agreement discussions to drive the achievement of sales and business growth targets.

3. Market Research & Service PositioningConduct market research and competitor analysis to identify market trends, customer needs, and gaps or opportunities for growth, providing data-driven recommendations for service diversification, pricing, and market positioning. Regularly compile and analyse market and business performance data, submit reports to management, and provide a foundation for strategic business planning and adjustments.

4. Tender Management & Contract AdministrationOversee the company's tender processes across all projects, including the preparation, review, and end-to-end coordination of tender documentation. Manage the drafting, review, and execution monitoring of business and sales contracts, coordinating internal and external resources to ensure effective implementation of contractual terms.

5. Digital Marketing & Customer ExperienceOversee the alignment of digital marketing and online presence to support business development goals, including managing the company's official website, social media platforms, and online advertising campaigns to enhance online visibility and customer engagement. Establish and improve the customer relationship management (CRM) system, using systematic customer information management and project conversion tracking to enhance customer satisfaction and drive repeat business and long-term partnerships.

6. Team Management & Process OptimisationOversee the day-to-day operations and performance monitoring of the business development and sales team, ensuring team objectives remain aligned with company strategy. Continuously refine business development and customer service processes to improve team efficiency and service quality.

About You

We are looking for a business development professional with proven business development and sales management experience who can independently drive new business growth. Minimum 5 years of experience in business development and/or sales management, with hands-on experience in B2B market development, strategic partnership management, and channel development. Candidates with business development or marketing management experience in service-based industries (such as professional services, technology promotion, healthcare, or construction/renovation) are preferred. Proven track record in developing and executing business development strategies; end-to-end experience in client acquisition, business negotiation, tender management, and contract administration; ability to independently analyse market data and translate insights into actionable business recommendations. Experience in managing a business development or sales team, with the ability to set team goals, optimise workflows, and drive performance outcomes; strong cross-functional coordination and resource integration skills. Proficiency in standard office software and CRM systems, with basic data analysis capabilities. Excellent communication skills and commercial acumen; results-oriented with strong self-motivation; ability to thrive in a fast-growing organisation.