NOC Analyst

NOC Analyst

Location: Tulsa OK/Remote

Description

• Monitor AppWorx, Orion, Email and other applications as needed
• Troubleshoot and triage appropriately all alerts
• Communicate and collaborate via email and telephone with SMEs, app teams, infrastructure teams, and leadership as needed
• Communicate across multiple audience groups and other duties as assigned

Working knowledge of:

• Current infrastructure technologies (Physical and Virtual)
• Microsoft Windows 11
• Microsoft Office Suite
• Microsoft Windows Server
• Linux

Demonstrated ability to understand or support the following:

• Event monitoring, logging and data collection techniques (Orion, Splunk, etc.)
• Active Directory, permission hierarchy and group policy management
• Research and troubleshoot issues using internal knowledgebase and internet resources    

Position Requirements  
Experience and training relative to:

• IP Networking
• Security administration
• Demonstrated Ability regarding how to identify, research and analyze systems software problems and perform systems evaluations
• Demonstrated ability to research, prepare and compose systems operating procedures and documentation, reports, and correspondence
• Demonstrated ability to interact, advise, guide, train and communicate effectively