Why This Role Stands Out
This remote NICE CXone Lead Developer role offers an excellent opportunity to leverage your extensive contact center experience and lead innovative integrations, perfect for a seasoned professional seeking impactful projects. You'll thrive by driving technical solutions and contributing to a dynamic team environment. Apply today to explore this exciting position!
Quick Overview
Job Description
Location: Remote
Duration: 6+ Months
Tax Terms: W2
Visa: Any Visa
Job Summary:
Seeking a NICE CXone Lead Developer with strong hands-on experience designing, developing and integrating NICE CXone contact center solutions.
Key Skills:
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NICE CXone development & configuration
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7+ years of Contact Center/CCaaS experience with significant hands-on experience in NICE CXOne.
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IVR / Studio / Call Flows
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ACD, Routing, Queues & Skills
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APIs & System Integrations
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CRM / Salesforce integrations
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Digital / Voice / Chat channels
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Reporting, Analytics & Troubleshooting
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Lead-level design and technical guidance
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