L3 ServiceNow Developer / Technical Analyst / Release Coordinator

Corusconsulting looking for L3 ServiceNow Developer / Technical Analyst / Release Coordinator.

Required Skills - - - - - - - - - - - - 
3 - 7 years' experience as Tooling Engineer or in a similar role 
Should be a problem solver with excellent communication skills 
Hands on experience in system integrations and process automations (Workflow Data Fabric) 
Strong experience in Web Service Integration using REST and SOAP 
Strong experience in Directory Service Integration (Active Directory, AzureAD, LDAP, etc.) 
Strong experience in PowerShell, JavaScript, Ansible, Terraform, Python, XML, databases, 
SQL, etc. 
Strong experience with ITSM/ITOM required. Exposure to other modules like HRSD, CSM are  good to have. 
Exposure to Kubernetes, Docker Swarm, ServiceNow Orchestration, AWS EKS, AKS, etc. 
Experience using software development tools / IDEs 
Experience using code repositories 
Good understanding of ITIL framework 
Good reporting skills 
Key Responsibilities - - - - - - - - - - 
Drive automation efforts targeting application support activities, deployments, health 
checks, monitoring and alerting activities, etc. 
Support automation, orchestration and integration initiatives based on ServiceNow 
Develop enhancements in coordination with offshore managed service team. It includes (but 
not limited to) creating requests, update forms, customize portal, customize process 
workflow 
Collaborate with Application Users/Operations Teams to understand requirements, use 
cases and transform them Self Service options 
Investigate and rollout ServiceNow feature: ATF, virtual agents, … 
Support ServiceNow upgrade 
Coordinate release of enhancements: make sure release is developed and test on time, with 
good quality 
Ability to create custom support tools aimed at automating production processes 
Generate metrics, reports, etc. 
Provides documentation for maintaining/repairing automation scripts 
Soft-skills 
1. Collaborative & firm interaction capacity with Partners (Offshore, nearshore, onsite), IS 
internal teams (Infrastructure & Business Solutions) and Business teams. 
2. Self-driven 
3. Documentation 
ServiceNow Developer Certification preferred 
Language: English Fluent, French (nice to have)