Why This Role Stands Out
This hybrid role offers an exciting opportunity to architect and optimize cutting-edge contact center solutions, directly impacting customer experience and agent productivity. You'll thrive here if you possess strong Cisco Webex Contact Center expertise and enjoy tackling complex technical challenges. Apply now to leverage your skills and contribute to innovative voice technologies.
Quick Overview
Job Description
Job Title: Sr. Contact Center Solutions Engineer/ Voice Engineer
Location: FORT LAUDERDALE, FL (Hybrid)
Type: Contract
About the Role:
We are seeking a Contact Center Solutions Engineer with hands-on expertise in Cisco Webex Contact Center. You'll be the technical backbone of our customer experience infrastructure - building, optimizing, and maintaining scalable voice solutions that power agent productivity and seamless customer interactions.
If you enjoy solving complex routing issues, fine-tuning call flows, and integrating contact center platforms with enterprise systems like CRM and WFM, this role is for you!
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