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Sr. Contact Center Solutions Engineer

KPG 99 Inc.United States🇺🇸United StatesPosted 13 Jul 2026

Why This Role Stands Out

This hybrid role offers an exciting opportunity to architect and optimize cutting-edge contact center solutions, directly impacting customer experience and agent productivity. You'll thrive here if you possess strong Cisco Webex Contact Center expertise and enjoy tackling complex technical challenges. Apply now to leverage your skills and contribute to innovative voice technologies.

Quick Overview

Seniority
Mid Senior
Work mode
Hybrid
Location
United States
Posted
2 months ago

Job Description

Job Title: Sr. Contact Center Solutions Engineer/ Voice Engineer

Location: FORT LAUDERDALE, FL (Hybrid)

Type: Contract

About the Role:

We are seeking a Contact Center Solutions Engineer with hands-on expertise in Cisco Webex Contact Center. You'll be the technical backbone of our customer experience infrastructure - building, optimizing, and maintaining scalable voice solutions that power agent productivity and seamless customer interactions.

If you enjoy solving complex routing issues, fine-tuning call flows, and integrating contact center platforms with enterprise systems like CRM and WFM, this role is for you!

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