Remote Pre/Post Sales Solutions Architect

Today’s complex, fast-paced systems have become a minefield of reliability risks—any of which could cause an outage that costs millions and destroys customer confidence. That’s why high-availability teams use Gremlin to find and fix ‌reliability risks before they become incidents. The Gremlin Reliability Platform helps software teams proactively monitor and test their systems for common reliability risks, build and enforce reliability standards, and automate their reliability practices organization-wide. As the industry leader in Chaos Engineering and reliability testing, we work with hundreds of the world’s largest organizations where high availability is non-negotiable.

About the Role of Pre/Post Sales Solutions Architect
Gremlin’s team is growing, and we’re seeking a passionate Solutions Architect to help prove the value of Reliability Management to customers. In this pre- and post-sales role, you will have the opportunity to demonstrate Gremlin Reliability Management and offer guidance on best practices for building reliable architectures. As customers convert to a paid subscription, you will advise on how to design and implement experiments to activate customers for their reliability journey.

Demonstrate Gremlin in customer calls and webinars
Partner with sales team to drive technical wins and grow Gremlin’s customer base
Participate and lead proof-of-concepts with potential customers
Educate potential customers on Reliability and Chaos Engineering
Work with existing customers on technical projects and assist in troubleshooting
Consult with customers on the resiliency of their applications and architecture, diagnose gaps and recommend solutions
5+ years of experience as a Solution Architect in a tech company
~ Kubernetes Platforms, Managed and Unmanaged
~ Linux – Shell scripting, Certified Linux Administrator is a plus
~ Operating Systems concepts (CPU, Memory, and networking)
Observability solutions – Application Performance Management
Load Testing solutions (e.

Familiarity with one or more programming Languages – Python, Java, Go
~ Certification and experience with one or more public cloud providers including Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP)
Bonus experience:
Experience in a SRE or DevOps role resolving production outages
Knowledge of modern DevOps and SRE tools
Equity
~ Healthcare, dental, and vision benefits
~Gremlin is a team of industry veterans and people eager to learn from one another. We’re backed by top-tier investors Index Ventures, Amplify Partners, and Redpoint Ventures.

Our customers love us, and we’re thrilled to be a partner in their success. But as a remote company, teamwork and collaboration won’t happen by accident. We rely on each other for diverse perspectives and creative ideas. It’s in our differences that we will find the power to keep building a more reliable internet by building and designing tools used by the best companies in the world. Visit our website to learn more –