DC Systems Manager

Title: DC Systems Manager

Location: Redbank, QLD, AU

About us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 173 retail stores Australia wide - we're focused on delivering a wide range, low price and great service. We're about inspiring new ideas and thinking outside the box. We're about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We're about teaching a customer something new and supporting the community. We're about making a difference.

About the role

Think big. Build big. Be part of it.

We're launching our largest Supply Chain site in Redbank, Queensland - A major investment in scale, innovation, and the future of our retail network. This is a rare opportunity to join and help bring a large scale operation to life from the ground up.

• Power Technology. Drive Automation. Shape the Future.
• Role Type: Full-Time, Permanent

Be the technical heartbeat of Australia's most trusted retailer's most advanced distribution environment.

Are you a systems enthusiast, automation advocate, or robotics minded logistics professional? Here is your chance to step into a futuristic, newly commissioned 77,100 sqm distribution hub and make it your ultimate playground.

We want you to manage, optimise, and elevate the technology that powers our world class supply chain. This is not just a support role-it is a rare, hands on opportunity to master and fine tune a brand new suite of advanced technologies, including the Warehouse Management System (WMS), Warehouse Execution System (WES) and Robotics Control Systems (RCS).

More About the Role

As our DC Systems Manager, you will be a proactive leader supporting the operations team in delivering outstanding results by keeping our high velocity technological ecosystem running flawlessly. You will ensure that all on site systems, interfaces, and workflows are managed and maintained to the highest levels.

From systems troubleshooting during Go Live, to collaborating with external technology vendors, you will be the go to technical partner for a site designed to lead the logistics industry into tomorrow.

Your Key Spheres of Influence

• System Optimisation: Own the operational performance of our newly implemented WMS, WES, and RCS. Optimise material and workflow logic to drive best in class Omni Channel DC performance.
• Vendor & Asset Management: Partner with and review technology vendors against their contracted SLAs and KPIs.
• Continuous Improvement: Collaborate closely with the Technology, Supply Chain CI, and Operations teams to map out business workflows and drive system enhancements.
• Troubleshooting & Support: Monitor, diagnose, and document operational system issues on the floor, working hand in hand with the broader IT and network infrastructure teams.

About you

You are a self starter with a unique blend of technical brilliance and operational grit. You love solving complex puzzles in real time, can present complex data in a highly logical way, and thrive in dynamic, fast paced environments.

Your Professional Toolkit

• Experience: 5+ years of experience in manufacturing, automated warehousing, or a high velocity logistics environment.
• Systems Exposure: Proven exposure to Supply Chain systems (WMS, TMS, RCS) alongside strong SQL skills (essential). Exposure to SAP is highly regarded.
• Methodologies: Strong background in business workflow mapping and continuous improvement methodologies (Lean, Six Sigma, etc.).
• Education: Certificate I-IV or a Diploma/Degree (or equivalent industry experience) in Information Technology, Engineering, Robotics, Mechatronics, or Supply Chain.
• Key Attributes: Excellent written and verbal communication, a strong troubleshooting aptitude, and the natural leadership skills to guide operations teams through tech driven changes.

Why Join Officeworks at Redbank?

This is your opportunity to build a legacy on a site built for the future. By joining our national DC Infrastructure and Systems Optimisation team in supporting the Redbank DC, you will enjoy:

• The Advanced Tech: Direct daily engagement with modern robotics (AMRs), advanced conveyor systems, and next generation WMS platforms.
• Sustainable Innovation: Lead technology in a facility designed with the planet in mind, featuring advanced solar systems, green initiatives, and a team first design focused on employee wellbeing.
• Real Career Impact: Play a pivotal role in launching and optimising a flagship site, setting the benchmark for retail supply chain logistics in Australia.
• Fantastic Benefits: Including continuous learning opportunities, and generous team member discounts across our retail network.

Please note, this role will commence 7th September 2026 at our Redbank site.

At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for our team. We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.