Operations & Project Management

AI Product Manager

Miracle Software Systems, Inc.Detroit, MI🇺🇸United StatesPosted Oct 8, 2026

Why This Role Stands Out

Shape the future of AI at a reputable company, leveraging your mid-senior product management expertise in a dynamic hybrid environment. You'll thrive here if you're passionate about driving innovation and collaborating within a forward-thinking team. Apply today to advance your career in cutting-edge AI development.

Quick Overview

Seniority

Mid Senior

Work mode

Hybrid

Location

Detroit, MI, United States

Posted

16 hours ago

Business AnalysisStakeholder Management

Job Description

We are looking for a AI Product Manager - Customer Experience position at Detroit, MI

Requirement Details:

Job Title: AI Product Manager - Customer Experience

Location: Detroit, MI
Duration : Long Term

Role Summary

We are seeking an AI Product Manager focused on transforming customer and employee workflows through AI-enabled products. This role requires strong customer engagement, product thinking, project execution, and the ability to independently turn ambiguous business problems into valuable user experiences.

Key Responsibilities

Engage directly with customers and stakeholders to understand needs, pain points, and workflows.
Conduct user research and translate findings into product requirements and priorities.
Identify opportunities to apply AI to improve customer experience and streamline processes.
Define product success metrics related to adoption, engagement, retention, usability, and business
value.
Own the product roadmap, backlog, execution plan, and stakeholder communication.
Work closely with engineering, data science, design, and business teams to deliver solutions.
Proactively identify problems, recommend solutions, and drive work forward with limited oversight.
Manage delivery activities, dependencies, risks, and priorities in the absence of a dedicated project
manager.

Preferred Qualifications

Experience in product management, customer experience, business analysis, or product delivery.
Working knowledge of AI products, generative AI, machine learning, RAG, and AI agents.
Strong communication, stakeholder management, user research, and facilitation skills.
Experience defining and measuring the success of AI-enabled products.
Automotive industry or automotive workflow experience is preferred.
Comfortable working in an ambiguous, fast-moving product development environment.
Curious, proactive, and capable of independently driving outcomes.