Quick Overview
Job Description
Location: Forest City, IA (travel to Brookings, SD, and Irvine, CA; expenses paid).
Duration: Long-term
Client: Deloitte
Rate: $90/hr
Role summary
Serve as the primary functional consultant for SAP S/4HANA Embedded EWM (or decentralized EWM, as applicable) and 3PL integrations in an Application Management Services (AMS) Engagement. Own steady-state support, defect resolution, minor enhancements, and continuous improvement for warehouse and logistics execution processes, ensuring stable operations and SLA adherence.
Key responsibilities (AMS-focused)
Provide L2/L3 functional support for SAP EWM and 3PL-connected warehouse processes (incident/problem/change/service requests).
Perform triage, troubleshooting, and root-cause analysis for warehouse execution issues (inbound, outbound, internal movements, inventory).
Configure and support core EWM functions
Inbound: ASNs, deconsolidation, GR, putaway, VAS (if used)
Outbound: waves, picking, packing, staging, loading, PGI
Internal: replenishment, bin-to-bin, physical inventory, cycle counting, scrapping
Warehouse structure: storage types/sections/bins, activity areas, work centers, packing specs
Support execution controls and optimization: WO/Wave management, labor/queue concepts (where used), exception handling, and monitoring.
Own/support 3PL integration (as applicable): interface monitoring, error handling, mapping clarification, and process alignment with provider SLAs.
Partner with business users and warehouse ops leads to capture requirements, propose improvements, and translate into user stories/functional specs.
Support testing activities: unit testing, regression, UAT support, and release/cutover coordination.
Maintain operational artifacts: runbooks, SOPs, knowledge articles, interface monitoring guides, and support playbooks.
Required functional expertise
Hands-on SAP S/4HANA experience with EWM (Embedded or Decentralized), including
Warehouse structure and master data (products, bins, HU, packaging specs where used)
Warehouse task/order concepts, RF processes (if applicable), and monitoring tools
Inbound/outbound/inventory end-to-end flows and exception scenarios
Strong integration understanding with
S/4 MM/IM, SD/LE (deliveries), TM (if used), and FI impacts of goods movements
Practical knowledge of 3PL operating models and common integration patterns (e.g., IDoc/API/EDI via middleware), including reconciliation and control points.
Experience in AMS delivery: ticket management discipline, RCA, documentation, and stakeholder communications.
Technical and delivery skills
Ability to work with technical teams (ABAP/CPI/PI/PO/BTP Integration Suite/middleware) to diagnose interface issues and define fixes.
Comfort using monitoring tools (EWM monitors, queues, IDoc monitoring, middleware dashboards) and producing clear defect narratives.
Strong communication with warehouse operations, IT, and external 3PL partners; able to lead calls through resolution.
Qualifications
Bachelor s degree (or equivalent experience).
7+ years (typical) SAP logistics experience with meaningful depth in EWM and exposure to 3PL integrations.
Warehouse/logistics domain experience (distribution, manufacturing warehousing, retail, or CPG) preferred.
Nice-to-have
Experience with RF Framework, MFS, Yard Logistics, Batch/serial handling, or regulated/controlled environments.
Exposure to SAP TM and dock/appointment processes.
SAP certifications in EWM and/or S/4HANA logistics.
Success measures (typical AMS KPIs)
SLA attainment, reduction in warehouse disruption incidents, improved first-time-fix rate.
Stable, low-defect releases; high-quality documentation/KT; strong business satisfaction.
Please furnish below information with expected rate to Process further
Submission Template
Candidate Information
Full Name
Phone No#
Work Authorization
Expiry Date
Linked In URL
Current Location
Relocation
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