Performance Manager - Digital & Online Proposition

Performance Manager - Digital & Online Proposition
£45,000-£55,000 + Defined 27% Benefit Pension & Excellent Benefits
Permanent | Hybrid - London | 3 Days Onsite per Week
We are partnering with a large global education technology organisation operating across 100+ countries, generating more than £600m in annual revenue and engaging with over 2.5 million users globally.
The organisation is investing significantly in its digital learning and workplace proposition and is looking for a commercially minded Performance Manager to turn complex data into actionable insight that drives growth, customer engagement, pricing, investment and profitability.
This is an excellent opportunity for an experienced Data, BI or Performance Analyst looking to move beyond traditional reporting into a role with genuine commercial and strategic influence.
Core experience:
Working across Product, Marketing, Sales, Finance, Operations and Data, you will:

• Define and monitor commercial and product performance KPIs
• Analyse customer, product, marketing and financial data to identify growth opportunities
• Develop dashboards and reporting for senior leadership
• Analyse customer acquisition, engagement, retention and profitability
• Support pricing strategy, forecasting, ROI and investment cases
• Identify trends, risks and opportunities across digital products and customer journeys
• Translate complex analysis into clear commercial recommendations
• Help leadership determine where to invest, prioritise and improve
• Support the continued development of the organisation's data and performance capabilities

Essential experience:

• Strong background in BI, Data Analysis, Commercial Analysis or Performance Analysis
• Experience analysing digital products, services or customer journeys
• Strong quantitative and commercial analytical skills
• Experience with SQL, Excel and BI/visualisation tools such as Power BI, Tableau or Looker
• Ability to turn complex datasets into clear, actionable business insight
• Strong stakeholder management and communication skills
• Experience working across Product, Sales, Marketing or Finance functions
• GA4 experience would be advantageous
• Experience within EdTech, SaaS, subscriptions or another data-rich digital environment would be beneficial

One stage interview process via MS teams.