Sales Development Representative (Virtual, Full-time)

For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Global Relay is a career-building company. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees.

We are looking for a high-energy, detail-oriented Sales Development Representative (SDR) to join our Strategic Accounts team. Working in the fast-paced Compliance Technology (RegTech) space, you will help global firms navigate complex regulatory landscapes by introducing them to our market leading cutting-edge AI enabled end to end compliance solutions. As an SDR at Global Relay, you'll be the first point of contact for prospective customers and a key driver of pipeline for the Strategic Accounts team.

You'll work closely with an experienced and highly motivated team to identify and qualify high-potential leads, set up meaningful conversations and meetings, and support sales activities through the customer journey. Sales Handoff & Pipeline Hygiene
Work closely with the Strategic Accounts Team to prospect through high-touch outreach campaigns, and qualify leads based on criteria such as interest, authority, and buying timeline before passing to Sales.

Conduct initial discovery calls to understand prospect pain points and challenges and articulate the Global Relay value proposition to prospects across Legal, Compliance, and Technology. Maintain meticulous records of all interactions and lead data within Salesforce, including lead source, campaign attribution, and status updates. Event Lifecycle Support
Research and qualify attendee lists before industry conferences and events, prioritizing accounts and contacts that match our Ideal Customer Profile (ICP). Enter all attendees into Salesforce and prepare briefing notes for Sales.

Conduct pre-event outreach (phone, email, LinkedIn) to generate interest and schedule meetings for Sales. Support on-site activity by assisting with booth lead capture, coordinating scheduled meetings, and ensuring accurate Salesforce tagging. Post-event, follow up with attendees to nurture leads and transition qualified opportunities to Sales. Track event leads' engagement with marketing campaigns (emails, webinars, nurture tracks) and ensure Sales visibility. Share relevant marketing materials (case studies, product sheets, videos) with prospects to enhance outreach.

Provide feedback to Marketing on which campaigns, events, and messages generate the highest quality leads. Support event ROI measurement by tracking leads generated, meetings booked, and pipeline created. Build and maintain simple Salesforce reports and dashboards that provide transparency to both Marketing and Sales leadership. Participate in regular Sales and Marketing syncs to share updates, insights, and feedback from events and campaigns. Document and circulate best practices (effective outreach scripts, objection handling, email templates) to improve team performance.

Capture anecdotal customer and prospect feedback from events to inform product positioning and marketing messaging.
1 - 2 years experience in sales, lead generation, or business development (SaaS or Fintech experience is a major plus).
~ Familiarity with modern sales stacks (Salesforce, LinkedIn Sales Navigator, and ZoomInfo).
~ A genuine interest in the regulatory environment, risk management, or financial technology. We aim to foster an inspiring work environment and support employees' work-life rhythms.

We provide a comprehensive health benefits program, including extended health coverage and short-term / long-term disability insurance. Other benefits include paid sick days, maternity/parental leave enhanced program, commuter benefits, corporate bonuses, and a 401(k)-retirement plan with company contribution matching. For employees based at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team!

You'll receive the mentoring, coaching, and support you need to reach your career goals. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. To learn more about our business, culture, and community involvement, visit