Quick overview
Job description
In this pivotal, dual-focus role, you will manage executive-level calendar priorities and serve as the central operational anchor for the Board of Directors and related committees. Operating as a true right hand, you will anticipate executive needs weeks in advance, navigate competing demands, manage delicate diplomatic dynamics, and ensure high-touch governance operations run seamlessly.
The ideal candidate is a mature, resourceful, and assertive administrative partner with exceptional emotional intelligence, impeccable discretion, and sharp attention to detail.
Executive Operations Responsibilities
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Provide proactive, high-level calendar management for the President, strategically scheduling priorities, gatekeeping time, and resolving scheduling conflicts weeks in advance.
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Act as an operational buffer and diplomatic driver, ensuring the President is briefed, prepared, and in the right room at the right time with all necessary materials and context.
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Support executive communications, correspondence, and coordination across internal team leads and high-profile external partners/donors.
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Manage end-to-end travel arrangements, detailed itineraries, expense reports, and reimbursement submissions.
Governance Responsibilities
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Serve as the primary administrative liaison for the Board of Directors, managing communications, scheduling, and logistics for both virtual and in-person meetings per year.
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Lead end-to-end board meeting administration: compile and circulate comprehensive board packets well in advance, track outstanding action items, and record official meeting minutes.
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Facilitate formal meeting procedures, ensuring familiarity with parliamentary governance protocols (e.g., quorum tracking, motions, seconding, and formal vote capture).
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Coordinate all logistics for in-person board sessions, including room setup, AV/technology coordination, catering, hotel blocks, travel, and attendee amenities.
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Oversee and maintain secure governance platforms, document repositories, and confidential records.
Stakeholder Engagement Responsibilities
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Coordinate professional engagements with key external partners, leadership teams, and committee members.
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Maintain accurate records and contact management within organizational databases.
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Flexibly support ad-hoc operational initiatives and leadership priorities as organizational needs evolve.
Experience and Qualifications
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+5 years of progressively responsible executive administrative experience, preferably supporting senior executives and/or senior-level stakeholders.
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Proven experience managing and engaging with board members or shareholder or committees.
- Experience with non profit organizations and constituent communication.
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Exceptional organizational skills and the ability to manage multiple competing priorities.
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Strong interpersonal and communication skills, with the ability to engage professionally with senior executives and external stakeholders.
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Advanced proficiency in Microsoft 365, including Outlook, Word, Excel, PowerPoint, Teams and SharePoint.
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Experience with CRM systems, document management platforms and governance-related technology is an asset.
- Demonstrated discretion, sound judgment, initiative and commitment to confidentiality.
Competancies
- Professionalism
- Discretion
- Initiative
- Attention to detail
- Adaptability
- Relationship-building
- Strong follow-through
Working Conditions
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Must have a dedicated, quiet home workspace conducive to handling highly confidential matters.
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Flexibility to accommodate evening board meetings scheduled in Eastern Time.
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Flexibility for occasional local in-person meetings (in Montreal or Toronto) and limited travel for annual in-person board sessions.
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