Learning Quality Assurance (QA) Specialist

Genesis10 is currently seeking a Learning Quality Assurance (QA) Specialist for a contract position with a Major Financial Institution located in Richmond, VA. This is a 2+ month contract opportunity.
This role involves executing comprehensive functional and content quality assurance for newly developed learning products. The specialist will stress-test courses within the Learning Management System (LMS) to uncover and report any bugs, errors, or tracking issues, providing clear, actionable feedback to ensure solutions are intuitive, accessible, and glitch-free.
Responsibilities:

• Execute comprehensive functional and content QA checklists against newly developed learning products
• Actively stress-test and attempt to "break" courses within the LMS, uncovering edge cases, navigation bugs, scoring errors and tracking issues before they reach Associates
• Provide clear, actionable feedback on technical and structural integrity, ensuring that digital learning solutions are intuitive, accessible and glitch-free

Requirements:

• High School Diploma, GED, or equivalent certification
• At least 2 years of experience in Quality Assurance, Copy Editing or Instructional Design
• At least 1 year of experience specifically testing and troubleshooting eLearnings (SCORM/xAPI) within a Learning Management System (LMS)
• At least 1 year of experience working with Articulate 360 authoring tools (Storyline and Rise)

Desired skills:

• 3+ years of experience conducting QA for digital learning experiences
• Experience utilizing comprehensive QA checklists for both functional (technical) and content (editorial) reviews
• Experience reviewing and editing supplementary learning materials, including Instructor-Led Training (ILT) decks, facilitator guides, and video content
• Familiarity with accessibility testing for eLearning (e.g., screen readers, keyboard navigation)

Pay range: $25.93 - $33.93 per hour
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
If you have the described qualifications and are interested in this exciting opportunity, please apply!
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.