IBM Middleware Support, Remote

Job Title: Senior IBM Middleware Platform Administrator (L3), Remote

1. Provide L3 administration and support for IBM API Connect, DataPower Gateway, App Connect Enterprise (ACE), IBM MQ, and CP4I across OpenShift and on-premises environments.
2. Handle installation, configuration, patching, upgrades, maintenance, and troubleshooting of IBM middleware platforms.
3. Monitor platform health, performance, and availability, ensuring smooth and reliable operations.
4. Manage platform security, including RBAC, PCI compliance, vulnerability remediation, and security best practices.
5. Oversee capacity planning, resource utilization, IBM licenses, and renewals.
6. Support new application onboarding and provide technical guidance and design recommendations for IBM middleware implementations.
7. Work closely with application, infrastructure, and security teams to resolve technical issues and deliver platform improvements.
8. Maintain technical documentation, SOPs, and knowledge articles, while providing regular status updates.
9. Take ownership of technical activities, provide team leadership, and ensure project commitments and deliverables are met.

Required Technical Skills:
IBM API Connect
IBM DataPower Gateway
IBM App Connect Enterprise (ACE)
IBM MQ (Messaging Queue)
IBM Cloud Pak for Integration (CP4I)
Red Hat OpenShift Container Platform
IBM middleware administration across containerized and on-premises environments
Platform installation, configuration, patching, and upgrades
RBAC and security governance
PCI compliance and vulnerability remediation
Capacity and performance management
IBM licensing and renewals
Experience & Qualifications:
Minimum 10 years of experience in IBM middleware platform administration and support.
Strong hands-on experience providing L3 support for IBM middleware products.
Proven experience supporting IBM middleware platforms on OpenShift and on-premises infrastructure.
Experience in enterprise-level production environments.
Strong troubleshooting, problem-solving, and analytical skills.
Excellent communication, ownership, and team leadership capabilities.
Ability to independently manage technical responsibilities and meet customer commitments.