Field Support Technician - Entry-Level

Field Support Technician - Entry-Level

Join our team as a Field Support Technician - Entry-Level, where you will play a pivotal role in ensuring the integrity and functionality of our hardware subsystems. You will be responsible for conducting on-site inspections, collecting data, and performing field testing to maintain the smooth operation of our systems. This role requires frequent travel to regional field sites, where you will translate technical updates for teams and clients, and ensure the performance of hardware subsystems. You will also be involved in data analysis, technical reporting, and client communication, making this a multifaceted role that demands strong technical and communication skills.

Responsibilities

• Conduct on-site inspections, data collection, and field testing
• Log regional performance metrics and translate technical updates for teams and clients
• Perform hardware troubleshooting and system testing
• Produce technical documentation and reports
• Collaborate with team members on field operations and data analysis
• Communicate effectively with clients on technical issues
• Ensure performance monitoring and maintain regional performance metrics

Requirements

<>Required Skills

• Recent Bachelor's degree in Computer Science, Electrical Engineering, or a related technical field
• Experience in field testing, on-site inspections, and data collection
• Knowledge of hardware subsystems and troubleshooting
• Strong technical communication and reporting skills
• Ability to work collaboratively with a team and independently
• Excellent organizational skills and problem-solving abilities
• Willingness to travel frequently and readiness for field support

<>Preferred Skills

• Basic scripting skills are a plus
• Technical Communication
• Data Analysis
• Problem-Solving
• Client Communication
• Field Operations
• Regional Travel
• Team Collaboration