Supply Planner

Summary
Our client is seeking a Service Supply Planning and Procurement Analyst to manage daily supply planning, procurement, and backlog resolution activities across OEM and repair supply chains. This role is ideal for someone who can work cross-functionally with OEMs, vendors, and internal teams to maintain supply continuity, resolve materials shortages, and keep production schedules on track.

Responsibilities

• Manage daily customer backlog by providing recovery dates based on supply plans and by working with OEMs
• Review weekly New Buy and Repair supply requirements by analyzing output from supply planning systems
• Place POs and work with OEMs to expedite supply in case of demand upside within lead times
• Maintain planning parameters in supply planning system to ensure smooth weekly supply planning and execution
• Publish weekly AppleCare MPS to multiple OEMs
• Proactively ensure availability of materials in the supply chain, maintain inventory, and resolve materials shortages
• Achieve key inventory metrics by overseeing master production schedules while ensuring compliance with materials requirements
• Work with downstream customers to provide the highest level of customer service and responsiveness
• Resolve labor and/or materials shortages, backlogs, and other potential schedule interruptions
• Work cross-functionally with key internal partners to ensure fulfillment of product demand through direct communication with vendors and key stakeholders on possible product problems
• Resolve shipping and scheduling problems, and support business plans and forecasts for assigned product lines
• Manage PO lifecycle including PO creation, past-due management, PO takeovers, price management, and quantity changes
• Manage and resolve SEMS (warehouse-to-buyer escalation management tool) tickets in a timely manner
• Investigate and resolve invoice discrepancies with vendors and internal finance partners
• Drive backlog management activities including creating Wrike pack/part wash requests, substitution requests, and managing warehouse PO receipt escalations
• Manage RC inventory levels and collaborate cross-functionally with RC warehouse and planning teams to ensure operational efficiency
• Coordinate order processing for OEM and broker component sales, ensuring orders are received, tracked, and executed accurately and efficiently

Position Details
Duration: 3 months contract
Work Location: Hybrid – Sunnyvale, CA
Pay Range: $55 – $70/hour (DOE)