Business Office Manager and Human Resources Specialist

Job Description
Job Description
Business Office Manager & Human Resources Specialist
Full-Time | Meadow Brook Rehab & Nursing
Salt Lake City, UT
Are you someone who thrives at the intersection of people, processes, and purpose
? Do you enjoy supporting employees while also keeping business operations running smoothly? Meadow Brook Rehab & Nursing is seeking a full-time Business Office Manager & Human Resources Specialist to join our leadership team.
At Meadow Brook Rehab & Nursing, our mission is simple but powerful: provide exceptional care to our residents while creating a workplace where our employees feel supported, valued, and empowered to succeed.
We are a people-first organization. Really!
Our motto:
Leading with integrity, empowering people, delivering outcomes.

About the Role
This hybrid role combines
Business Office/Billing functions with
Human Resources operations
, making you a key liaison for both residents and employees. You'll oversee financial processes related to patient accounts while also serving as a trusted HR resource for our team.

Key Responsibilities
Business Office & Billing Operations
Manage all private-pay, copayment, and share-of-cost collections
Collect payments from residents or family members (cash/check)
Set up and manage payment plans when needed
Ensure insurance information is accurate, current, and properly entered
Assist with new admissions by verifying insurance and facility acceptance
Communicate clearly with residents regarding copays and billing timelines
Support accounts payable and accounts receivable processes
Work within
PointClickCare and other facility systems
Human Resources & Employee Support
Onboarding & Training
Welcome and onboard new hires, completing all required documentation (DACS, E-Verify, etc.)
Ensure new employees attend orientation and complete required training
Track ongoing annual and semiannual training requirements
Day-to-Day HR Operations
Serve as the primary HR contact for employees
Maintain an accurate and up-to-date employee roster
Assist with PTO requests, missed punches, and payroll approvals
Support disciplinary processes and terminations with professionalism and compassion
Assist employees with workplace injuries and workers' compensation processes
Benefits & Insurance
Assist employees with benefits enrollment (medical, dental, vision, etc.)
Distribute benefits materials and answer general questions
Coordinate enrollments, deductions, and changes with corporate HR/payroll
What We Offer
Comprehensive medical, dental, and vision insurance
Employer-matching 401(k) retirement plan
Up to
16 days of paid time off annually
Company-paid life insurance
A supportive, collaborative, and people-centered workplace
A role where your work truly makes a difference
What We're Looking For
High school diploma or equivalent
1+ year of business office, billing, collections, or HR-related experience
(SNF experience strongly preferred)
Strong knowledge of healthcare insurance (Medicare, Medicaid, HMO, Hospice)
PointClickCare experience highly preferred
Strong communication, organization, and problem-solving skills
Ability to read, speak, and understand English fluently
Positive attitude, flexibility, and a desire to improve systems and support people
If you're looking for a role where you can support employees, advocate for residents, and help a facility run smoothly
, we'd love to hear from you.

Apply today and join the Meadow Brook Rehab & Nursing family.