Why This Role Stands Out
This role offers a fantastic opportunity to work with Fortune 1000 companies, directly impacting their complex enterprise environments and growing your expertise in MECM and Intune. You'll thrive here if you're an experienced engineer passionate about providing advanced technical support and end-to-end guidance. With a competitive salary of $110,000 - $120,000 and the ability to work from home, this is an excellent chance to advance your career.
Quick Overview
Job Description
We have immediate opportunities for MECM + Intune Experts to join our team working as Customer Engineers (CE s). Positions are full time, salaried roles offering comprehensive benefits. A CE s time is dedicated to working with some of the largest, and most sophisticated companies in the world, usually F1000 companies. CE s support and assist customers in building, deploying, operating and optimizing complex enterprise environments. You will be responsible for customer satisfaction, deployment, adoption and support of MECM initiatives.
Salary range is $110 - 120K based on experience.
Travel: CE s are home based and deliver services typically via Microsoft Teams.
Primary work includes:
Standard Product Work Shops - Training
In-Depth Product Reviews - White Board (Chalk Talk) Sessions
Health Checks / Assessments
Post Operational Review of Product Implementations
Product Upgrade / Migration Assessments
Systems Performance Reviews
Act as the primary onsite technical contact, providing customer visibility, advanced technical support and problem resolution for corporate customers, including issues raised to the highest levels of management
The Experience you ll need to excel in the role:
As an MECM/Intune SME, you will be responsible for providing support as well as end-to-end guidance and troubleshooting of MECM/Intune.
This includes:
- Windows10/11imaging, Windows updates for business, CO-Management, Desired Configuration Management, Reporting, Autopilot, Compliance/Configuration Policies application creation via MECM/Intune and best practice around both MECM and Intune.
Core Skills MECM/Intune include :
- Knowledge and advanced troubleshooting skills with Microsoft MECM/SCCM and Intune.
- Microsoft Endpoint Manager Administration and Architecture.
- MECM Role implementation and troubleshooting
- Intune policy creation and troubleshooting
- Autopilot implementation and troubleshooting
- Compliance and configuration policy implementation and troubleshooting
- Co-Management implementation and troubleshooting
- Application creation via MECM/Intune and troubleshooting
- Windows updates implementation and troubleshooting for both Intune and MECM
- Task sequence creation and troubleshooting for OSD
- Client health monitoring and troubleshooti
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