Scan Operator

Conduent seeks a detail-oriented Scan Operator to convert high volumes of paper documents into accurate digital images for government and commercial clients. You'll prepare, sort, and batch documents; operate production scanners; monitor image quality; and perform basic indexing in line with strict security, privacy, and service-level standards. Working in a fast-paced, performance-driven environment, you'll collaborate with operations and quality teams, follow documented workflows, and support continuous improvement. This role offers exposure to large-scale digital transformation and opportunities to build skills in business process and data-driven operations.

Responsibilities

• Operate high-volume production scanners to digitize paper documents accurately and efficiently.
• Prepare, sort, and batch documents for scanning, removing staples and correcting orientation.
• Monitor image quality, perform rescans, and ensure legible, complete digital records.
• Index documents and enter key data fields into document management or workflow systems.
• Follow strict data privacy, security, and confidentiality procedures for client records.
• Meet daily production quotas and service-level agreements while maintaining quality standards.
• Perform basic troubleshooting and maintenance on scanning equipment and report issues.
• Collaborate with operations and quality teams on workflow improvements and issue resolution.
• Follow standard operating procedures, work instructions, and compliance requirements.
• Support continuous improvement initiatives and contribute to a safe, organized work area.

Required Skills

• High-volume scanner operation
• Document preparation and batching
• Image quality control and verification
• Basic data entry and indexing
• Use of document management software
• Troubleshooting minor scanner issues
• Adhering to production quotas and SLAs
• Following data privacy and security protocols
• Handling confidential client records
• Basic PC and Microsoft Office skills