Inside Sales Specialist

OUR COMPANY
For more than 120 years, Demco has been an industry-leading learning environments company with a single goal: empower every learner to reach their maximum potential. We continuously evolve our products and services to meet the changing needs of schools and libraries, and we proudly give back to the communities we serve. Our coworkers thrive knowing their work directly supports the library and education community, helping create spaces where students discover, grow, and succeed.

If you bring a great attitude, strong work ethic, and show up ready to get the job done every day, we want to meet you. JOB DESCRIPTION
If you love turning conversations into solutions — and solutions into sales — this role is for you. As an Inside Sales Specialist, you’ll be at the center of inbound opportunity. Customers are already reaching out. They already have a need. Your job? Listen well, think strategically, and guide them toward the right solution while growing revenue and margin.

You won’t just “take orders.” You’ll build relationships, uncover future projects, cross-sell complementary products, and elevate every transaction into a smarter, more complete solution. If you’re energized by helping customers, juggling details, and hitting measurable goals — you’ll thrive here. We help educators and librarians create better learning spaces and experiences. That means our sales team doesn’t just move products — we help build classrooms, libraries, and community spaces where learning happens.

A Day in the Life
Respond to inbound calls and emails
Create quotes and enter orders accurately
Track activity in Salesforce and ERP
Cross-sell and upsell to increase value
Identify larger projects and coordinate handoffs
Work Schedule & Environment
Monday–Friday, standard business hours
Onsite in Madison, WI, remote, or hybrid work arrangements available
High-volume phone and email communication
Goal-oriented sales environment
Occasional tradeshow participation
QUALIFICATIONS
Associate degree or equivalent experience
Experience handling inbound sales or customer inquiries
Ability to quote and process orders accurately
CRM/ERP experience (Salesforce preferred)
Strong communication and multitasking skills
Cross-selling or upselling experience preferred
ADDITIONAL INFORMATION
The base compensation range for this job classification is between $20.00-$21.00 hourly with a commission opportunity of $15,000.00 annually based on sales performance.

This position offers full benefits including Medical, Dental, Vision, 401k with Match, PTO time, and more!