Technology Program Manager - Healthcare Operations

Element Care, a nonprofit PACE provider, is seeking a Technology Program Manager to lead complex initiatives that support frail seniors living independently. In this mission-driven role, you'll manage cross-functional technology programs spanning clinical, operational, and administrative workflows. Responsibilities include defining roadmaps, gathering requirements, overseeing vendors, and ensuring on-time, on-budget delivery. You will promote data security, regulatory compliance, and change adoption while collaborating closely with interdisciplinary teams to improve care quality, efficiency, and user experience.

Responsibilities

• Lead planning and execution of technology programs supporting PACE care delivery and operations
• Coordinate cross-functional teams including IT, clinical, and operations stakeholders
• Manage project scope, timelines, risks, and budgets for multiple initiatives
• Translate clinical and operational needs into clear technical requirements
• Oversee vendor relationships, contracts, and solution integrations
• Establish PMO best practices, documentation, and reporting standards
• Monitor program performance, metrics, and continuous improvement opportunities
• Ensure compliance with healthcare data privacy, security, and regulatory requirements
• Facilitate change management, training, and communication for new systems
• Report program status and outcomes to leadership and key stakeholders

Required Skills

• Program management
• Project management methodologies (Agile/Waterfall)
• Healthcare IT systems (EHR/EMR)
• Data integration and interoperability
• Vendor and contract management
• Budgeting and financial tracking
• Risk management and mitigation
• Process improvement/Lean/Six Sigma
• Change management
• Regulatory compliance (HIPAA)