Program Manager

Job#: 3051506

Job Description:
Program Manager - Data Platform & Engineering
Position Description

The Program Manager will support the Data Platform & Engineering organization by driving program management excellence, ensuring alignment across product teams, maintaining operational rigor, and enabling successful execution of strategic initiatives.
Program Management Excellence

• Standardize and champion program management practices across the Data Platform & Engineering organization.
• Enforce consistent program management standards to promote alignment, efficiency, and transparency.
• Ensure adoption of the organization's operating model and reporting standards.

Cross-Functional Collaboration

• Partner closely with a team of program managers and multiple product line teams on a daily basis.
• Collaborate with stakeholders to implement operating model processes and reporting frameworks.
• Foster alignment across teams to support successful delivery and execution.

Process Adherence & Knowledge Management

• Drive adherence to program management processes and governance standards.
• Ensure all relevant program artifacts are consistently captured, maintained, and stored.
• Maintain documentation for future reference, organizational learning, and auditability.

Organizational & Application Landscape Management

• Develop and maintain a comprehensive understanding of the Data Platform & Engineering organizational landscape.
• Proactively identify blockers, gaps, dependencies, and risks.
• Partner with relevant teams to address and resolve challenges impacting delivery.

Planning & Delivery Management

• Utilize Jira to manage iteration planning and quarterly planning activities across multiple product teams.
• Ensure planning processes are executed smoothly and remain aligned with strategic objectives.
• Support effective program execution through consistent planning and prioritization practices.

Data Integrity & Reporting

• Maintain accuracy and integrity of program data within Jira.
• Ensure team commitments are correctly reflected within the program management tool.
• Provide a reliable single source of truth for project status, progress tracking, and reporting.

Epic & Backlog Quality Management

• Validate that Epics are clearly defined and appropriately structured.
• Ensure estimates are accurate and continuously refined as requirements evolve.
• Drive improved predictability and delivery outcomes through high-quality backlog management.

Risk, Issue & Scope Management

• Enter, track, and manage:
  • Scope changes
  • Risks
  • Issues
• Maintain compliance with established program management guidelines.
• Promote transparency and proactive risk mitigation throughout project execution.

Financial Oversight

• Investigate billing discrepancies identified by the finance team.
• Resolve billing-related issues within Jira.
• Ensure accurate financial tracking, reporting, and alignment with program records.

Required Skills

• Project Management

Preferred Skills

• Program Management

Required Experience

Senior Associate Level Experience

• 2-4 years of experience as a Product Manager and/or Delivery Manager.

Preferred Experience

• Bachelor's degree in Computer Science or a related field.
• Prior software development experience.

Education Requirements

Required

• Bachelor's Degree

Preferred

• None specified

Additional Information

• 4 days onsite

Ideal Candidate Profile

This role is best suited for a Program Manager or Delivery Manager with experience supporting software engineering or data platform organizations. The ideal candidate will be highly organized, process-oriented, and proficient with Jira, with a strong ability to coordinate planning, manage risks and dependencies, maintain reporting accuracy, and drive execution across multiple product teams. Experience working within Agile product and engineering environments is highly valuable.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

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