Senior CRM / Solution Architect Microsoft Dynamics 365 (Healthcare Background)

Lorvenk Technologies LLCUnited States🇺🇸United StatesPosted Oct 1, 2026

Quick Overview

Seniority

Mid Senior

Work mode

Remote

Location

United States

Posted

Yesterday

AzureHIPAA

Job Description

Job Title: Senior CRM / Solution Architect Microsoft Dynamics 365 (Healthcare Background)

Location: Remote

Exp: 13+ Years

Job Summary:
We are looking for a Senior CRM/Solution Architect with strong Microsoft Dynamics 365 and Power Platform experience to support a Healthcare Payer or Provider client.

The ideal candidate should be a proactive, innovative architect who can independently identify gaps, suggest new solutions, drive automation/AI initiatives, and continuously improve the CRM environment not simply execute assigned requirements.

Key Responsibilities:

Lead end-to-end Dynamics 365 CRM/CE and Power Platform architecture.
Identify CRM/process gaps and proactively recommend modernization and automation opportunities.
Design solutions using D365 CE/Customer Service, Power Apps, Power Automate, Dataverse and Azure.
Identify opportunities for AI, Copilot and intelligent automation.
Partner with business and technology leaders to define CRM roadmap and future-state architecture.
Ensure scalable, secure and HIPAA-aligned solutions.
Lead architecture/design discussions and mentor technical teams.
Act as a trusted advisor and continuously bring new ideas and initiatives to the client.

Must Have:

10+ years IT / Solution Architecture experience.
7+ years Microsoft Dynamics 365 / CRM.
Strong D365 CE / Customer Service + Power Platform + Dataverse.
Healthcare Payer or Provider experience.
Enterprise integration/API and Azure experience.
Strong stakeholder and executive communication skills.
Demonstrated history of proactively driving initiatives, automation, modernization or transformation.