PC refresh/Associate Workstation - Honolulu

Job#: 3047538

Job Description:
Apex Systems is hiring for a PC Refresh/Associate Workstation position for a large Healthcare client.

Location: Honolulu, Hawaii (On-site)

Role Overview

This position involves supporting a robust Microsoft-based network environment.

The role focuses on providing desktop and networking support, managing PC hardware and software, and ensuring the smooth operation of computing assets for clients.

The successful candidate will work under the guidance of IT representatives to execute deployment plans and provide technical assistance.

Key Responsibilities

• Support a network environment running Windows 10/11 and Microsoft Office 365.
• Install, maintain, and troubleshoot PC hardware, software, and computer peripherals.
• Receive, move, and stage computing assets for build and imaging activities.
• Execute equipment replacement and update the asset management system to reflect work performed.
• Perform data transfer and recovery, and resolve basic network communication problems.
• Prepare computers for deployment by scanning existing assets for applications and settings.
• Interview clients to identify special considerations and settings for pre-deployment discovery.
• Manage incoming and outgoing assets and prepare them for disposition.
• Collaborate with teammates to identify process improvements and assist other technicians as needed.

Required Qualifications

Experience:

Entry-level experience with PC support, including installation, deployment, and hardware troubleshooting and repair.

HSD/GED

VALID driver's license

Technical Skills:

Basic knowledge of Microsoft Office Applications (Word, Excel, PowerPoint, Access). Familiarity with Windows 10/11, Microsoft Office 365, MS Teams, Active Directory, DHCP, DNS, and Group Policy.

Well-versed in installing Windows operating systems, software, and applications.

Basic understanding of profile management and data transfer.

Certifications: LA Fire Card is required.

This can be obtained after offer and Apex will work to reimburse fees.

Preferred Qualifications

• Experience with Mac systems is a plus.

Work Environment

• This is an on-site position requiring 100% travel within an average distance of 20 miles.
• The role requires lifting an average of 20 lbs and a maximum of 50 lbs with assistance.
• The technician will transport equipment in a personal vehicle.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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