Lead AI Software Engineer - Conversational AI (Hybrid)

Greenhouse Software, Inc.Sydney, Sydney🇦🇺AustraliaPosted 5 Oct 2026

Why This Role Stands Out

As a Lead AI Software Engineer at Greenhouse Software, you'll shape the future of conversational AI, driving impactful customer solutions with exciting growth potential in a hybrid environment. This role is perfect for a skilled engineer passionate about AI who thrives on collaboration and delivering innovative technology to a global clientele. Seize this opportunity to advance your career and make a significant impact!

Quick Overview

Seniority

Mid Senior

Employment type

Full Time

Work mode

Hybrid

Location

Sydney, Sydney, Australia

Job Description

NiCE is seeking a Lead AI Software Engineer, CX to drive the delivery of AI-driven and Conversational AI solutions within the NICE CXone ecosystem. This customer-facing role combines hands-on coding with integration work and detailed design documentation.

You will configure deployments, build integrations, and optimize bot behaviors while collaborating with Implementation Engineers and Project Managers to ensure successful outcomes for customers worldwide.