UX Designer

5+ years of UX design experience with a strong strategy and research orientation, and a portfolio demonstrating that range. A portfolio is required for consideration.

· Demonstrated ability to develop UX strategy for complex, multi-step, multi-system experiences.

· A genuine research background — comfortable partnering on a research plan and turning findings into design decisions.

· Proven skill creating user journey maps, user flows, and process maps for sophisticated problems.

· Ability to execute wireframes and design artifacts independently, with minimal supervision.

· Fluency with AI tools for accelerating research synthesis, artifact creation, and design iteration.

· Expert-level proficiency in Figma (and comfort with mapping/diagramming tools such as FigJam, Miro, or similar).

· Strong communication and stakeholder-management skills, and the ability to work self-directed at a full-time pace in a remote setting.

· Experience designing care pathway and/or EMR / electronic medical record user experiences; experience with specific platforms such as AthenaHealth is helpful but not required.

· Experience in healthcare, mental/behavioral health, telehealth, or other regulated domains.

· Experience designing scheduling, booking, matching, or intake/onboarding flows.

· Familiarity with service design and mapping experiences that span multiple products or systems.