Systems Engineer (Voice) (C2H)

Role: Systems Administrator (Voice)

Exp: 10+ Years

Location: Rocklin, CA OR San Francisco, CA

Skills Required:

• Administering Cisco Webex Calling, provisioning phones, supporting store voice deployments, troubleshooting VoIP issues, and coordinating with network teams and telecom carriers.

• This is not a Network Engineer role and not a Unified Communications Architect role. They want someone who can own the operational administration of Cisco's cloud calling platform.

• Candidates have current, hands-on telephony experience, especially with Cisco Webex Calling and related voice technologies.

• Experience supporting enterprise voice or collaboration platforms.

• Hands-on experience administering Cisco Webex Calling.

• Understanding VoIP concepts including SIP, call routing, and PSTN services.

• Foundational networking knowledge including TCP/IP, VLANs, QoS, DNS, and DHCP.

• Strong troubleshooting and problem-solving skills.

• Experience working with vendors, carriers, and cross-functional teams.

• Strong documentation and communication skills

• bachelor's degree or equivalent experience.

• Typically, 2 5 years of experience supporting enterprise voice, telecom, or collaboration platforms.