Desktop Support Specialist - Onsite

Job Title: Desktop Support Specialist
Type: Long Term Contract
Duration: 12 months Contract, Possibility of Extension OR Perm
Location: Blacksburg VA, Onsite Role

Pay rate: 25/hr on w2

• Deployment of Laptops (Windows 7, 10 OS) to the end users.
• Provide Pre and Post Migration support for Laptop deployment
• Experience on Field Services and having supported Widows/End user device migrations involving hardware, software, and networks.
• SCCM (Imaging)
• Able to troubleshoot client relates issue, like SCCM agents not communicating with the server, co-ordinate with SCCM team to push the necessary software to the end user systems.
• Install or removes hardware/software using supplied installation instructions and tools for the applications/software that failed to install through SCCM
• Able to troubleshoot VPN related issues
• Migrate data from Server and One Drive to the local machine.
• Knowledge of working on an ITSM tool - Service Now
• Basic knowledge of LAN, WAN principles.
• Able to troubleshoot network issues
• Provide onsite hands and feet support for Server and Network related issues.