Inside Sales Representative (Entry Level)

Job Description
Job Description
Description:
This person will greet homeowners, guide them through our window and door products, enter and track orders, and support the production/warehouse teams by ensuring accurate and timely information flow. We will provide full training on our products and processes — we just need someone who is personable, dependable, and eager to learn.

Welcome walk-in homeowners and provide basic information on vinyl and aluminum window/door products
Assist customers in understanding product options, pricing, and available upgrades
Prepare quotes and enter sales orders into our CRM system
Maintain accurate and up-to-date customer records and order notes
Coordinate with production to ensure orders are processed correctly and on time
Schedule customer pickup appointments and confirm completed orders
Communicate order status updates to customers
Support showroom organization, product displays, and general front office duties
Answer phone calls and emails related to sales, orders, and customer inquiries
Requirements:
Strong people skills and a friendly, customer-oriented attitude
Reliable, dependable, and professional
Basic computer proficiency — must be able to use email, CRM, and order entry systems
Able to learn product details and explain them clearly to customers
Good attention to detail and accuracy in data entry
Willingness to train and grow in the role
Experience in retail, customer service, or administrative roles is a plus but not required