ServiceNow Business Analyst

The IT Business Analyst applies strong communication analytical and problemsolving skills to help make sound business and technology decisions.

They work proactively with stakeholders to identify innovative and practical solutions and technologies that enhance business processes and address business challenges

This role is pivotal in ensuring ITs understanding of business requirements

The successful candidate is an energetic empathetic thoughtful professional who is an exceptional communicator and with a strong record of getting things done

The IT Business Analysts primary role is to elicit analyze specify confirm and articulate the business needs of stakeholders be they customers or end users

This includes interviewing stakeholders and compiling user requirements to understand how technology solutions support and satisfy their needs

They are a quick learner and a versatile and adaptable member of a project team who can readily take on additional responsibilities and other duties as needed to ensure the teams success

Mandatory Skills : Business Architecture, Business Process Design, Mapping, Jira Service Desk, ServiceNow-Event Management