Configuration Analyst

Job#: 3053548
Job Description:
Configuration Analyst
Location: Brookfield, WI
Role Overview
Our organization is seeking an experienced System Configuration Analyst to support the build and configuration of new small-business credit card products. This role is hands-on and involves configuring card logic, payment rules, rewards structures, and product attributes across multiple internal systems. The ideal candidate has expertise in credit card issuing, payment configuration, and Agile delivery, with attention to detail and the ability to work in a fast-paced environment.
Key Responsibilities

• Configure credit card product attributes, payment rules, and rewards logic based on Excel-based build sheets and established internal guidelines.
• Support the setup of co-branded commercial credit card products integrated into online marketplace systems.
• Perform system configuration within Integrated Card Systems (ICS)/Mainframe (AS400), Adobe Experience Manager (AEM), and TeamSite Content Management System (CMS).
• Review, process, and validate configuration requests, ensuring accuracy through manual testing and audit checks.
• Track and manage configuration requests in accordance with SLA requirements, escalating when appropriate.
• Collaborate with product, engineering, and partner teams to ensure consistent delivery of configuration work.
• Participate in Agile ceremonies and manage configuration tasks using Jira.
• Support Business As Usual (BAU) and new project development across front-end acquisition platforms, including regulatory-driven updates.
• Maintain documentation and ensure compliance with all internal audit standards.
• Shadow team members during onboarding and assist with cross-training on configuration variable requests.

Required Qualifications

• 5+ years of experience in system configuration, product configuration, or credit card operations.
• Background in Credit Card Issuing and Payment Configuration (billing rules, posting logic, rewards, fees, parameters).
• Experience working in Agile/Scrum environments.
• Ability to work in configuration-heavy platforms (ICS/mainframe/AS400).
• Proficiency in Microsoft Excel.
• Organizational skills with the ability to pivot quickly and manage changing priorities.
• Communication skills and comfort asking clarifying questions.
• Demonstrated attention to detail, accuracy, and quality control.

Preferred Qualifications

• Experience with Content Management Systems, ideally TeamSite.
• Exposure to Adobe Experience Manager (AEM).
• Background in banking, credit card industry, or financial services.
• Familiarity with VBA.
• Knowledge of Office 365 tools such as MS Teams and SharePoint.
• Experience with Jira.
• A background in business analysis or risk management.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
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