Quick Overview
Job Description
Data Center Field Operations Technician
End Client: Meta
Location: New Albany, Ohio — Onsite
Openings: Multiple
Experience: 5+ years
Interview Process: 2 virtual rounds
Important Notes
Multiple openings available.
Hands-on experience in data center operations, fiber optics, structured cabling, or telecom/network infrastructure is required.
Experience deploying 50+ racks is preferred.
Genuine, verifiable candidate experience is required.
Candidates must meet the physical requirements of the role.
Job Summary
Our client is seeking Data Center Field Operations Technicians to support onsite infrastructure deployment and maintenance for Meta in New Albany, Ohio. The role focuses on rack installation, structured cabling, fiber optic testing, physical network troubleshooting, equipment replacement, and data center maintenance.
Key Responsibilities
Install server racks and network equipment, connect switches, and manage fiber optic and copper cabling.
Label, route, and test structured cabling, including Cat6A.
Test fiber and network circuits using OTDRs, optical power meters, and cable testers.
Troubleshoot physical connectivity issues and replace faulty cables, optics, and network hardware.
Support rack moves, upgrades, decommissioning, preventive maintenance, and new data center build-outs.
Clean fiber connectors and inspect cabling routes and connections.
Follow data center safety procedures, PPE/ESD requirements, and lockout/tagout protocols.
Coordinate with engineering, facilities, and supply chain teams.
Maintain ticket updates and provide clear shift handovers.
Must-Have Requirements
5+ years of experience in data center operations, fiber optics, structured cabling, or telecom/network infrastructure support.
Hands-on experience with fiber optic installation/testing, Cat6A cabling, rack-and-stack, and break-fix support.
Proficiency with OTDRs, optical power meters, cable testers, and Layer 1 troubleshooting.
Experience with equipment installation, physical network troubleshooting, and ticketing systems.
Ability to regularly lift 50+ lbs, stand and walk for extended periods, work on ladders/lifts, and handle small components in a data center environment.
Preferred Requirements
Experience deploying 50+ racks or working in large hyperscale data centers.
Liquid-cooled data center rack experience.
Barcode scanning and asset tracking.
BICSI Installer or Technician certification.
OSHA 10 or OSHA 30 certification.
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