Why This Role Stands Out
This hybrid role offers a fantastic opportunity to deepen your expertise in enterprise ITSM platforms, specifically Ivanti Neurons, with strong demand for your JavaScript, SQL, and REST API skills. You'll thrive here if you enjoy translating complex business needs into robust technical solutions, driving innovation within a supportive team environment. Apply today to advance your career in a dynamic and flexible setting.
Quick Overview
Seniority
Mid Senior
Work mode
Hybrid
Location
Atlanta, GA, United States
Posted
6 days ago
SQLSQL ServerScrumAgileJavaScriptJiraREST
Job Description
Position: Ivanti Neurons ITSM Developer
Location: Remote
Employment: W2 / C2C
Visa: // H1B
Location: Remote
Employment: W2 / C2C
Visa: // H1B
Required Skills
-
2+ years of hands-on experience configuring, developing, or supporting an enterprise ITSM platform
-
Ivanti ITSM / Ivanti Neurons for ITSM experience highly preferred
-
ServiceNow, BMC, Jira Service Management, or ManageEngine experience may be considered
-
Strong JavaScript, SQL, and REST APIs/JSON
-
ITSM/ITIL processes – Incident, Service Request, Change/Release, Knowledge, and Service Catalog
-
Agile/Scrum, CI/CD, or DevOps experience
-
Workflow management and low-code/no-code configuration
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Experience with workflows, business rules, forms, service catalog, reports, dashboards, and automation
-
SQL Server Reporting Services (SSRS) is preferred
-
Experience with integrations, testing, UAT, releases, deployments, and troubleshooting
Key Responsibilities
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Configure, customize, enhance, and support the Ivanti Neurons for ITSM platform.
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Translate business requirements into workflows, business rules, forms, automation, integrations, dashboards, and reports.
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Develop and support Incident, Service Request, Change/Release, Knowledge Management, and Service Catalog modules.
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Build and troubleshoot REST API/JSON integrations.
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Develop reporting, analytics, and operational dashboards using SQL.
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Support testing, UAT, demonstrations, environment promotion, production deployment, and post-production validation.
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Prepare technical documentation, workflow diagrams, deployment instructions, and release notes.
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Participate in CAB activities and manage ITSM platform changes through implementation and closure.
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Collaborate with PM, BA, QA, developers, vendors, and technical teams in an Agile/CI/CD environment.
Best Regards, Ashok Kumar,
Sr.US IT Recruiter,*************Cell: Ext:101Linked in:
iTek People Inc,13706 Research Blvd, Suite: 307Austin, TX-78750Certified MBE Corporation & E-Verified Employer“Customer Satisfaction is HIGH priority. We do our Best with QUALITY rather than Quantity”!
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