Customer Support & Sales Specialist

The Sales & Service Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer’s travel and insurance replacements For full-time opportunities Hertz also provides world class benefits, which Medical, Dental, and Vision Insurance * Life Insurance * 401(k) Retirement Plan * Responsibility of a Sales and Service Associate includes:

* customer’s travel experience. * but not limited to, options to waive customer’s responsibility of damage, Achieve personal sales goals while supporting the goals of the team. * Work in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience. * Convert phone shops to reservations and rentals * Creating a positive customer service experience by listening to and identifying customer needs * Engaging customers in a courteous professional manner and ensuring overall customer satisfaction and service * Maximize revenue opportunities with customers by actively soliciting business after every rate quote, addressing/overcoming customer objections to placing a reservation, utilizing various sales techniques as appropriate to obtain Assist customers with various post rental inquiries that involve the rental and billing process. * Viewing every customer contact as a sales opportunity and soliciting reservations on customer service calls.

English clearly and proficiently. Candidates fluent in other languages are Demonstrate sales, professionalism and interpersonal skills. * Work flexible shifts including weekends and holidays; and work overtime as Work outdoors during all weather conditions. * Fluency in English

1-2 years of customer service and sales experience.

pulling, speaking, hearing, writing, lifting, typing, filing, seeing, reading and the ability to use a computer, telephone, calculator, copy machine and fax The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, worldwide airport general use vehicle rental companies, and the Hertz brand is At Hertz, we champion and celebrate a culture of diversity and inclusion. EOE, including disability/veteran