Alarm Technician

Alarm Technician | Chicago, IL, United States | On-site

A world-leading provider of integrated security solutions is looking for a skilled Alarm Technician to join their dynamic team. This company is dedicated to protecting, connecting, and optimizing businesses globally, boasting a presence in over 40 countries. They offer a comprehensive portfolio of security systems and services, driven by their commitment to an unparalleled client experience.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application and system issues, working both independently and as part of a team.
• Execute preventative maintenance tasks to maximize system availability and identify potential faults.
• Perform routine configuration changes, including user permissions and application settings.
• Document all system modifications using a digital change control tracking system.
• Conduct end-to-end testing of all upgrades and major modifications prior to deployment.

What You'll Need

• High School diploma or equivalent.
• Experience installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion, and fire alarm systems.
• Familiarity with IP addressing and network communications.
• Excellent problem-solving, analytical, time management, and communication skills.
• A positive attitude and strong work ethic.

What's On Offer

• Paid company training and an industry-leading Technician Certification Program.
• Comprehensive benefits package including medical, dental, vision, and life insurance.
• 401K with a 60% match up to 6% of salary.
• Paid time off for vacation, holidays, and sick days.
• Educational assistance and exceptional growth opportunities.
• Company vehicle, laptop, and cell phone provided.

Apply via Haystack today!