Alarm Technician

Alarm Technician | Queens, NY, United States | On-site

This employer is a world-leading provider of integrated security solutions, dedicated to protecting, connecting, and optimizing businesses. With a global presence and a commitment to client success, they leverage technology and expertise to deliver comprehensive security services. They are seeking a skilled technician to join their dedicated service team.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues, working both individually and as part of a team.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes, such as user permissions and application settings.
• Document all system modifications using a digital change control tracking system.
• Conduct pre-deployment testing and on-site installations of software upgrades.

What You'll Need

• High school diploma or equivalent required.
• Experience installing and troubleshooting low voltage equipment.
• Strong knowledge of commercial access control, CCTV, burglary alarm, intrusion, and fire alarm systems.
• Experience with specific fire alarm systems (e.g., Bosch, Silent Knight) is highly preferred; other systems are a plus.
• NICET certification or State Fire License is preferred.
• Working knowledge of network communications and IP addressing.
• Strong working knowledge of Microsoft Office.
• Excellent problem-solving, analytical, communication, and time management skills.

What's On Offer

• Paid company training and educational assistance.
• Comprehensive benefits package including medical, dental, vision, and life insurance.
• 401K with a 60% company match.
• Generous paid time off (vacation, holiday, sick time).
• Company vehicle, laptop, and cell phone provided.

Apply via Haystack today!