Service Alarm Technician

Service Alarm Technician | Chicago, IL, United States | On-site

We're hiring on behalf of a globally recognized leader in integrated security solutions, dedicated to protecting, connecting, and optimizing businesses worldwide. With a vast international presence and a commitment to client success, this is an opportunity to join a company that values expertise and innovation in creating safer environments.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues, working both independently and as part of a team.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes, including user permissions and application settings.
• Document all system modifications through a digital change control tracking system.
• Conduct pre-deployment testing of upgrades and major modifications, and perform on-site installations.

What You'll Need

• High School diploma or equivalent.
• Experience installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Experience with fire alarm systems (Bosch, Silent Knight preferred; Simplex, Notifier, Edwards, Siemens, or others a plus).
• NICET certification or State Fire License is preferred.
• Working knowledge of network communications and IP addressing.

What's On Offer

• Paid company training and a leading Technician Certification Program.
• Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance.
• 401K with a 60% employer match up to 6% of salary.
• Generous paid time off for vacation, holidays, and sick leave.

Apply via Haystack today!