Business Systems Analyst / Innovation Coordinator - Hybrid

Genesis10 is currently seeking a Business Systems Analyst / Innovation Coordinator - Hybrid position with a Global Financial Institution located in Chandler, AZ and Charlotte, NC. This is a 12+ month contract opportunity.
This is a multifaceted role for a Business Systems Analyst / Innovation Coordinator to support the different needs across an Innovation Lab. The ideal candidate has worked in a technology environment and can balance requirements gathering, coordination, communication, reporting, and operational responsibilities. This position will serve as a key point of contact for teams bringing technology requests into the lab.
Responsibilities:

• Manage Innovation Labs requests from intake through close-out, serving as the primary point of contact for innovation teams
• Conduct lab consultations, facilitate discovery sessions, and gather business and technical requirements
• Partner with lab engineers to assess innovation viability and coordinate environment onboarding and delivery
• Coordinate approval activities and track requests through all stages of the lifecycle
• Monitor provisioning activities, support ticket resolution, and customer communications
• Maintain accurate documentation, records, and knowledge content using Confluence and other approved tools
• Ensure compliance with Innovation Labs policies, processes, and operational standards
• Participate in application enhancements, testing, release activities, and process improvement initiatives
• Assist with operational reporting, metrics collection, and status reporting
• Support stakeholder engagement, communications, and promotional efforts

Requirements:

• 4+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education
• Strong project coordination and stakeholder management skills
• Experience facilitating meetings, gathering requirements, and managing operational processes
• Excellent written and verbal communication skills
• Ability to work effectively across technical and non-technical teams
• Strong organizational skills with attention to detail
• Experience with documentation, reporting, and process improvement
• Ability to manage multiple priorities in a fast-paced environment
• Working knowledge of Confluence, Jira, and Agile/Scrum delivery practices, including sprint planning, backlog management, testing, and release coordination

Desired skills:

• Familiarity with technology evaluation, onboarding, innovation programs, or technology lab environments

Pay range: $36.56 - $44.56 per hour
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
If you have the described qualifications and are interested in this exciting opportunity, please apply!
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.