Haystack
← Back to Jobs
Full time
Other
SG

Hybrid BPO Reporting & Performance Analytics Lead

Singtel GroupMelbourne, Victoria🇦🇺AustraliaPosted 30 Aug 2026

Why This Role Stands Out

This hybrid role offers a fantastic opportunity to drive significant performance improvements through data analytics within a renowned company, with ample room for career growth. You'll thrive here if you're a proactive individual passionate about transforming data into actionable insights and leading impactful reporting initiatives. Apply now to leverage your skills and contribute to a dynamic team!

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Melbourne, Victoria, Australia

Job Description

Optus is seeking an Operational BPO Reporting Consultant to own end-to-end reporting across Collections and Recoveries. You will translate data-driven insights into actions that uplift performance and support governance across offshore partner sites.

You'll develop dashboards, benchmark vendors, and lead reporting governance, partnering with operations and vendors to drive improvements and automate reporting where possible.

Similar jobs