Technical Program Manager

Job#: 3029373

Job Description:
Technical Program Manager

Location: Costa Mesa, California (Remote)

Role Overview

We are seeking a proactive and detail-oriented Technical Program Manager for a contract position. The ideal candidate will possess a driver mentality, demonstrate strong communication skills, and excel in a fast-paced environment. This role involves supporting open source distributed applications and cloud migration efforts, requiring collaboration with developers, client success teams, and sales stakeholders.

Key Responsibilities

• Support open source distributed applications and cloud migration initiatives.
• Manage meetings and facilitate communication between technical teams and stakeholders.
• Handle escalations and collaborate effectively to resolve issues promptly.
• Oversee operational tasks including upgrades, maintenance windows, and ticketing.
• Maintain project organization and drive execution of key deliverables.
• Ask clarifying questions and proactively engage with team members to ensure alignment.
• Connect with developers to understand technical requirements and challenges.

Required Qualifications

Experience:

• Demonstrated experience in an operations environment, including managing upgrades, maintenance, and tickets.
• Proven ability to work in a fast-paced setting and manage escalations.
• Experience with ITSM, Kanban, and JIRA. Experience with SNOW is also relevant.

Technical Skills:

• An understanding of software engineering, big data, and/or cloud technologies is required.

Professional Attributes:

• Excellent communication skills with the ability to manage meetings and interact with various stakeholders.
• A proactive, driver mentality with strong organizational and detail-oriented capabilities.
• A fearless and inquisitive nature, with a willingness to learn and a positive attitude.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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