Service Sales Representative (Full Time)

Job Description
Sales & Customer Support Specialist
$18 - $20 per hour | Contract-to-Hire | Deep River Area
We are seeking a Sales & Customer Support Specialist to be a key resource for customers, sales representatives, vendors, and internal teams. This role combines customer service, order management, and sales support, ensuring questions are answered, orders are processed accurately, and customers receive timely and reliable information.

Serve as a primary point of contact for incoming customer calls and inquiries
Provide professional and timely support to customers, sales representatives, vendors, and internal teams
Accurately enter and process customer orders through the company's order management/ERP system
Follow up on quotes, customer requests, and outstanding order information
Maintain accurate customer and order records
Collaborate with sales and internal departments to ensure orders are processed efficiently and customers receive timely updates
Utilize ERP, SharePoint, Microsoft Office, and other company systems as needed
Previous experience in customer service, sales support, order entry, order processing, or a related role
Team-oriented approach with a willingness to support coworkers and contribute to shared goals
Comfortable working with computers and learning new software
SharePoint experience is a plus
Pay: $18 - $20 per hour, based on experience
Health, Dental, Vision insurance, Paid Time Off, MyCTSavings Retirement Savings Plan, AAA Membership.

Employment: Contract-to-hire
Future Location: The company is planning to relocate to Hamden in 2027
This is an excellent opportunity for someone who enjoys customer interaction, problem-solving, order management, and working closely with a sales team while developing a strong understanding of products and business operations.

It is the policy of A.Mazzotta to employ, recruit, hire, train and promote individuals without regard to race, color, religious creed, sex, national origin, age, marital status, present or past history of mental disability, intellectual disability, learning disability, or physical disability, religion, political affiliation or belief, pregnancy, ancestry, veteran status, sexual orientation, gender identity or expression or any other status protected by federal, state, or local laws.